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No service from support forum (General)

posted by gripa(R) Homepage E-mail, Spain, 26.06.2015, 04:38

I know for sure that I am making a mistake, but I don't understand why I am not getting any reply on our questions about the delay in our database, while we pay for access and help from the support forum.

Also this year we paid invoice number A041715 from 17-4-2015 on 21-4-2015 so I think we did everything as we should do.

Therefore I am wondering why we don't get any answer or a note that we have to pay for help or service.

What do we do wrong?

---
Kind Regards,

Martin Boulonois
Accountnet

 

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